The role of leadership in change management

The role of leadership in change management
Managers and leaders of the organisation play a vital role in the successful implementation of organisational change.

There are three skills necessary for effective leadership
-Diagnosing
-Adapting
-Communicating

Leadership is to manage organisations through periods of change or crisis
The leader is a vital component of the change process.
leaders need the skills to articulate and implement the change effectively, by ensuring that when change is introduced employees don’t become cynical and resist change.
For change to be successful and sustained, leaders need to focus on building relationships with employees and external stakeholders

Characteristics of change ready organisations
-Decentralised structure
-Positive and active attempts to encourage entrepreneurial spirit and risk-taking
-Breakdown of inter-functional barriers
-Emphasis on leadership and on people
-A client or customer focus
-A move from controlling to enabling processes
impact of change on the internal environment of a large-scale organisation, including the functional areas of operations and human resources.
pg 304-307
Ethics, CSR & Change
-Implement change in a transparent process
-Allow for open/honest communication between employees and managers.
-The purpose of change should be to become more socially responsible
-Consult with employees about change
-Consultative/participative management style
leadership qualitties
Interpersonal
Refers to having people and social skills such as communication, emotional intelligence in order to operate effectively in a social setting
Informational
Refers to obtaining the required knowledge and being effective in the communication of this knowledge. E.g. being able to communicate a new process to an employee
Decision Making
The ability to identify and evaluate possible available options in response to a situation and choose the course of action that is most appropriate and effective”.