Public Health Management

10 essential services: 1.
Monitor health status to identify and solve community health problems.
10 essential services: 2.
Diagnose and investigate health problems and health hazards in the community
10 essential services: 3.
Inform, educate, and empower people about health issues
10 essential services: 4.
Mobilize community partnerships and action to identify and solve health problems.
10 essential services: 5.
Develop policies and plans that support individual and community health efforts.
10 essential services: 6.
Enforce laws and regulations that protect health and ensure safety.
10 essential services: 7.
Link people to needed personal health services and assure the provision of health care when otherwise unavailable.
10 essential services: 8.
Assure competent public and personal health care workforce.
10 essential services: 9.
Evaluate effectiveness, accessibility, and quality of personal and population-based health services.
10 essential services: 10.
Research for new insights and innovative solutions to health problems.
4 Functions of Management: 1.
Planning: Process of identifying and selecting appropriate organizational goals and courses of action.
4 Functions of Management: 2.
Organizing: Creating a structure of working relationships that allow organizational members to interact and cooperate to achieve organizational goals.
4 Functions of Management: 3.
Leading: Articulate a clear organizational vision; Energize and enable employees.
4 Functions of Management: 4.
Controlling: Evaluate how well an organization has achieved its goals & take any corrective actions needed to maintain or improve performance.
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently
Benefits & Impact of Accreditation
The goal is to improve and protect the health of the public by advancing the quality and performance of public health departments; increases accountability and credibility
MAPP (Mobilizing for Action through Planning and Partnerships)
Community-wide strategic planning process; Provides a framework that helps communities: Prioritize public health issues, identify resources for addressing them, & develop, implement, and evaluate health improvement plans; does not create a strategic plan for the local health
CHIP (Community Health Improvement Plan)
Long-term systematic effort to describe how public health stakeholders and system partners will work together to improve the health of the community based on community health assessment
Process through which an individual or professional preparation program meets the specific standards established by a
credentialing body
Process through which a recognized
professional body evaluates an organization against predetermined criteria or standards
Process by which an agency or government (usually the state) grants permission for individuals to practice a given profession by
certifying that those licensed have attained specific standards of competence – Drs, Nurses, REHS, Health Officer
Process by which a professional organization grants recognition to an individual who, upon completion of a competency-based curriculum, can demonstrate a predetermined standard of performance
Something that is in place; ie. Resources and relationships necessary to carry out the
important processes of public health
A task or something else that must be done
A change or lack of change resulting from an action or
Assessment process for accreditation
pre-application and application phase, evidence selection and submission, site visit and accreditation determination, annual reporting, re-____, could lead to credentialing
Performance Measure
A specific quantitative representation of a capacity, process, or outcome
deemed relevant to the assessment of performance (a generic term that
includes standards, targets, indicators)
Performance Standard
Standards are one form of performance measure; they are generally objective standards or guidelines that are used to assess performance.
Performance Target
The planned or expected level of performance
Performance Indicator
another form of performance measure; they are the data or information that is used to assess progress toward a performance standard; Determine whether or to what extent a performance standard is achieved
Performance Management Model: Standards
Direction-setting practices, performance targets, levels of excellence,
accepted expectations
Performance Management Model: Measures
Quantitative assessment of performance
Performance Management Model: Reporting of Progress
Studies of trends, comparing actual to desired levels; sharing with others
Performance Management Model: Quality Improvement
Using information collected to make and manage change
Key Components of Performance Management
Applying Appropriate Standards, Measuring Key Aspects of Performance, Reporting and Interpreting Measurements, Making Changes Based on Measures of
The least frequently performed measures
Assessing use of preventive and screening services; Conducting behavioral risk factor surveys; Regularly evaluating the effect of services; Allocating resources consistent with action plans; Deploying resources to meet identified needs
Program evaluation
Provides assessment of social interventions of the activities being
measured (Conceptualization, design, implementation, and utility)
Quality improvement (QI)
the use of a deliberate and
defined improvement process to identify needs and
improve population health