Quality Assurance Process – It’s fit for use. Compliance with the plan.
Quality Control Process – It delivers on time, within budget, and according to specification
What do they need to know about the project?
How should their needs be met?
Risk Categories: Technical, Project Management, Organizational & External
What is the probability of loss that results from them?
How much are the losses likely to cost?
What might the losses be if the worst happens?
What are the alternatives?
How can the losses be reduced or eliminated?
Will the alternatives produce other risks?
Business process engineers