Project Management Maturity Model and Assessment

What are the 5 levels of the Project Management Maturity Model?
Answer 1 Level 1 Common Language, Level 2 Common Processes, Level 3 Singular Methodology, Level 4 Benchmarking, Level 5 Continuous Improvement
Which Level has a high risk of difficulty and why?
Answer 2 Level 3 because moving to Singular Methodology could cause culture shock and result in a combative environment, rather than collaborative.
What happens in Level 1 of the PMMM?
Organization establishes a common language and achieves basic knowledge of project management.
What happens in Level 2 of the PMMM?
Organization develops common project management practices such as methodologies and processes.
What are the life cycles of common processes?
Embryonic phase, executive management acceptance, line management acceptance, growth, and initial maturity phase.
What happens in Level 3 of PMMM?
Organizations adopt process controls and a singular methodology for project management.
What is the Hexagon of Excellence?
Level 3’s tasks to gain process of control includes six elements: integrated processes, culture, management support, informal project management, training and education, and behavioral excellence.
What happens in Level 4 of PMMM?
Organizations establish comparative factors to use for continuous improvement known as benchmarking.
What happens in Level 5 of PMMM?
Organizations feedback from benchmarking outcomes to perform continuous improvement of the singular methodology and benchmarking tools.
Which levels would not overlap and why?
Level should be completed before Level 3 is begun the organization should focus on the singular methodology once it is chosen. In reality, some organizations may have two methodologies for very different functional departments, such as R&D and a production line, but Kerzner stresses limiting the project management methdologies used.
How do you explain why to perform a PMMM to your organization?
Define PMM, Explain why it’s important.

Convey competitive advantage and underscore potential growth.

What do you consider when picking which PMMM?
Is it compatible?

Is it proven in your industry?

Is it flexible and easily mapped to your business plan?

How do you create the right PMMM fit for your organization?
Is the chosen model generic or tailor made?

Is it comprehensive?

It is OK to make changes.

What do you consider when choosing your PMMM delivery method?
No one way is correct
informal vs. formal approach
pick a model and stick with it
How do you establish responsibility for your PMMM?
Link to top management for buy-in and decision making.

Identify who should participate.

Develop an action plan.

How do you decide who should participate in your PMMM?
Participation should be broad and diverse representation of the company.

Don’t limit to experienced managers.

Decide if participation is mandatory or optional.

How do you turn the results into an action plan?
Deal with obstacles impeding the action plan.

Consider using an outside resource to assess results.

Prioritize improvements, start first with “home runs”.

What do you consider when developing a remedial training curriculum?
Use analysis of scores to “close the gap”.

Establish task force to:
Decide to buy-in or develop in-house training.
make clear assessment of results.

What do you do to keep top management informed?
Share information most meaningful to management.

Show them the numbers.

Prepare and action plan based on results.

Why benchmark the results of your PMM?
Provide “Sanity Check” to industry peers.

Prevents “resting on your laurels”.