PMP PMBOK 5th Ed. – ITTO – Ch. 13 Stakeholder MANAGEMENT

Stakeholder MANAGEMENT Process
1. Identify Stakeholders
2. Plan Stakeholder Management
3. Manage Stakeholder Engagement
4. Control Stakeholder Engagement
Identify Stakeholders: Inputs
.1 Project charter
.2 Procurement documents
.3 Enterprise environmental factors
.4 Organizational process assets
Identify Stakeholders: Tools and Techniques
.1 Stakeholder analysis
.2 Expert judgment
.3 Meetings
Identify Stakeholders: Outputs
.1 Stakeholder register
Plan Stakeholder Management: Inputs
.1 Project management plan
.2 Stakeholder register
.3 Enterprise environmental factors
.4 Organizational process assets
Plan Stakeholder Management: Tools and Techniques
.1 Expert judgment
.2 Meetings
.3 Analytical techniques
Plan Stakeholder Management: Outputs
.1 Stakeholder management plan
.2 Project documents updates
Manage Stakeholder Engagement: Inputs
.1 Stakeholder management plan
.2 Communications management plan
.3 Change log
.4 Organizational process assets
Manage Stakeholder Engagement: Tools and Techniques
.1 Communication methods
.2 Interpersonal skills
.3 Management skills
Manage Stakeholder Engagement: Outputs
.1 Issue log
.2 Change requests
.3 Project management plan updates
.4 Project documents updates
.5 Organizational process assets updates
Control Stakeholder Engagement: Inputs
.1 Project management plan
.2 Issue log
.3 Work performance data
.4 Project documents
Control Stakeholder Engagement: Tools and Techniques
.1 Information management systems
.2 Expert judgment
.3 Meetings
Control Stakeholder Engagement: Outputs
.1 Work performance information
.2 Change requests
.3 Project management plan updates
.4 Project documents updates
.5 Organizational process assets updates