PM Chapter 1

Project Management
an effective approach that dresses a wide variety of organizational opportunities and challenges
4 Information Systems Eras
EDP Era, Micro Era, Network Era, Globalization Era
Electronic Data Processing Era
began in 1960s, purchase of the first centralized mainframe computer; automating various transactions, DP manager, goal was to improve efficienct and reduce costs through automation
Micro Era (PC era)
IBM personal computer; transition into the PC; rise of user developed independent systems; CIO; computer no longer remained under the direct control of the IT function
digital convergence
integration of data,voice, graphics, and video
Network Era
the network of computers as the Internet, IT projects focues on the challenfe of creating IT infrastructure to support many partners, customers etc, extend network externally
user involvement, executive support, clear business objectives, emotional maturity, optimization, agile processes, project management expertise, skilled resources,execution, tools and infrastructure
factors for project success:
lack of user input, incomplete requirements, changing requirements, lack of executive support, technology incompetence, lack of resources, unrealistic expectations and time frames, unclear objectives, new technology
why projects fail…
value driven approach, socio technical approach, project management approach, knowledge management approach
4 IT Project Approaches
value driven approach
IT projects must provide value to the organization; not always on time and on budget
socio-technical approach
focusing on tools. techniques, methodologies, and technology; successful application of tech and achievement of projects goal between developers and users
project management approach
who is part of the team, what what processes are set in place; resources, expectations, competition, efficiency and effectiveness
knowledge management approach
combo of ST and PM approaches, wanting excellence through time and experience; lessons learned, best practices
step by step activities, processes, tools etc that are defined for the entire project
doing the thing right
doing the right thing
Knowledge Management
systematic process for acquiring, creating, and sharing information
best practices
doing things both efficiently and effectively
temporary endeavor undertaken to accomplish a unique product, service or result
project management
application of knowledge, skills, tools and technology to project activities to meet project requirements
project manager
person assigned to achieve project objectives
scope, schedule,budget
the triple constraint
people or groups who have a vested interest in the projects outcome
time frame, purpose, ownership,resources,roles,risk & assumptions, interdependent tasks, organizational change, operating in an environment larger than the project itself
Attributes of a project:
someone who has the ability and desire to provide direction,funding, and other resources to the project
work to be accomplished, determined by the project’s goal
subject matter expert
someone who as specific knowledge in a functional area needed to support the project
technical expert
someone with technical solutions to an organizational problem
internal risks
internal problems to the project team, ex estimation process, member leaves
external risks
arises from dependencies on outside sources ex contractor
form of risk in terms of forecasts or predictions, what we estimate scope, schedule, and budget with
progressive elaboration
many of the project tasks will be conducted in steps
extreme project management
managing thoughts, emotions, etc to produce valued outcomes under complex conditions like high speed, high changes, high stress; holistic view of planning and managing projects; self correcting process
project integration management
integration focuses on coordinating the project plan’s development, execution, and control of changes
project scope management
assurance that the project’s work is defined and that it is completed as planned, ways to incorporate scope change
project time management
developing and managing the schedule, identifies phases, activities and then estimates resources for each to make sure scope and objectives are met
project cost management
budget is developed and completed as approved
project quality management
planning and developing a quality environment that allows the project to meet or exceed stakeholder needs/expectations
project human resource management
people are the most important resource, creating project teams
project communications management
communicating info about the project to stakeholders
project risk management
identifying and responding to risks that can impact the project
project procurement management
resources from outside the organization are acquired