MIS Chapter 2: Practice Test

A ________ is a perceived difference between what is and what ought to be.
problem
The most popular version-control application for general business use is ________.
Microsoft SharePoint
Which of the following is NOT one of the categories of content-management control?
third-party control
Systems that track changes to documents and provide features and functions to accommodate concurrent work are said to provide ________ management.
version
A(n) ________ is a shared knowledge base in which the content is managed by the users.
wiki
What communication methods is most likely to be disorganised and disconnected?
emails
Which of the following statements describes one reason why discussion forums are better than emails in asynchronous communication?
It is harder for the discussion to get off track.
In the planning phase, the ‘evaluate alternatives’ task cannot begin until the completion of the ‘create alternative list’ task. This is referred to as the ________ between them.
task dependency
Matty sends out an email to all team members at the same time with attachments to be reviewed and commented on. This is an example of ________ workflow.
parallel
A standardised process for allocating laptop computers to employees is an example of a(n) ________ decision.
structured
Arthur’s discussion group meets every Wednesday at 4 p.m. This is an example of ________ communication.
synchronous
Which of the following is NOT part of the definition of collaboration?
diverging goals
Which of the following statements is false regarding sharing of content without control?
Storing documents on servers makes it impossible for team members to interfere with one another’s work.
A(n) ________ is a process or procedure by which content is created, edited, used and disposed.
workflow
________ workflow is when activities occur simultaneously.
Parallel
Which of the following statements is true regarding collaborative systems?
Information systems play a key role in enforcing permissions for content management.
‘Who is on the team?’ is a decision made at the ________ phase of a project.
starting
Employees of multinational organisations who work in different time zones will likely find ________ communication to be more effective.
asynchronous
________ decisions concern the allocation and utilisation of resources.
Managerial
Which of the following is an asynchronous communication technology that helps easily determine who has not yet responded to a request?
surveys
Which of the following is the most primitive way to share content?
email
Determining the best mix of products to sell in the European market is an example of a(n) ________ decision.
unstructured
________ is a popular commercial webinar product used in virtual sales presentations.
WebEx
Which of the following is NOT one of the 12 most important characteristics of an effective collaborator?
is well organised
________ workflow is when activities occur one after another.
Sequential
________ decisions are broad in scope and concern long-term organisational issues.
Strategic
The simplest version management systems are ________.
wikis
When multiple users are contributing and changing documents, schedules, task lists, assignments and so forth, one user’s work might interfere with that of another. Also, it is important to know who made what changes, when and why. Which aspect of collaboration is being discussed here?
content management
________ systems track changes but do not control them.
Version-management
Owing to operational restrictions, Kate has to organise an asynchronous communication involving her team members. Which of the following could she use?
email
________ hardware consists of computers that are installed and operated by IT professionals and support the collaboration system.
Server
One of the procedures of a collaboration project is task-status reporting. Task-status reporting is done in the ________ phase of the project.
doing
iPhones and Blackberries are examples of the ________ hardware component of collaboration information systems.
client
With version-control systems, shared documents are placed into shared directories, sometimes called ________.
libraries
Which of the following statements describes the most significant disadvantage to using asynchronous email communication?
There is too much freedom.
Neville is the operations manager at Access Software Ltd. As the company opens its third unit on the university campus, he decides to implement a collaborative system supporting wikis and blogs. Which of the following should he choose?
Microsoft SharePoint
Version-management systems ________.
improve the tracking of shared content
A critical aspect of content management is the authority to manage data. Some are allowed to create, edit and delete content, others are restricted to edit, and still others are restricted to a read-only status. This is managed through ________.
permissions
Isabel, the human resources manager, and two of her executives are discussing a candidate’s application. They examine his qualifications and experience. Isabel also tries to gauge the candidate’s cultural ‘fit’ in their team before deciding to take the person on. This is an example of ________ decision-making.
unstructured
Employees of multinational organisations who work in different time zones will likely find ________ communication to be more effective.
asynchronous
Which of the following is an asynchronous communication technology that helps easily determine who has not yet responded to a request?
workflow control