MIS Ch. 2

Kyra orders 500 unites of Type-2 steel wroughts for the next month. In doing so, she has taken a(n) ________ decision.
a) Tactical
b) Operational
c) Strategic
d) Directional
b) Operational
The simplest version management systems are wikis.
a) True
b) False
a) True
Neville is the operations manager at Access Software, Inc. As the company opens its third unit in the campus, he decides to implement a collaborative system supporting wikis and blogs. Which of the following should he choose?
a) Microsoft Access
b) Microsoft Groove
c) Google Docs & Spreadsheets
d) Microsoft Sharepoint
d) Microsoft Sharepoint
Groove permits parallel or simultaneous changes to the same document by two users.
a) True
b) False
b) False
Systems that track changes to documents and provide features and functions to accommodate concurrent work are said to provide _______ management.
a) Collaboration
b) Repository
c) Version
d) Review
c) Version
Some strategic decisions could be structured.
a) True
b) False
a) True
The choice of information systems used for sharing content depends on the degree of control required.
a) True
b) False
a) True
Jane’s team receives and reviews the documents at the same time. This is an example of sequential workflow.
a) True
b) False
b) False
An unstructured decision is one for which there is no agreed-on decision-making method.
a) True
b) False
a) True
Geena, the operations manager at Mulitech Systems, is having a meeting with her vendors and some of her senior engineers to iron out product specifications. This is an example of synchronous communication.
a) True
b) False
a) True
The use of a conference call is an example of _______ communication.
a) Sequential
b) Synchronous
c) Unstructured
d) Parallel
b) Synchronous
A workflow is a process or procedure by which content is created, used, and disposed.
a) True
b) False
a) True
With version-control systems, shared documents are placed into shared directories, sometimes called _________.
a) Folders
b) Data mines
c) Repositories
d) Libraries
d) Libraries
All of the following statements on Groove’s features are correct EXCEPT:
a) Groove is used exclusively for synchronous collaboration as it uses multiuser text chat.
b) When a user changes a document, Groove automatically propagates that change to work-spaces on other users’ computers.
c) Groove uses Voice over IP to enable meeting participants to conduct telephone conversations.
d) If two users attempt to change the same document at the same time, Groove disallows one of them until the other is finished.
a) Groove is used exclusively for synchronous collaboration as it uses multiuser text chat.
_______ workflow is when activities occur one after another.
a) Sequential
b) Parallel
c) Simple
d) Operational
a) Sequential
Arthur’s discussion group meets every Wednesday at 4. This is an example of _______ communication.
a) Asychronous
b) Sequential
c) Sychronous
d) Parallel
c) Sychronous
Operational decisions concern the allocation of resources.
a) True
b) False
b) False
Matty sends out an email to all team members at the same time with attachments to be reviewed and commented on. This is an example of __________ workflow.
a) Sequential
b) Linear
c) Parallel
d) Simple
c) Parallel
A(n) ______ is a shared knowledge base in which the content is managed by the users.
a) wiki
b) ftp
c) workspace
d) cache
a) wiki
Which of the following is the most significant disadvantage to using asynchronous e-mail communication?
a) It is intrusive in that you have to remain online all the time
b) It is expensive.
c) There is too much freedom.
d) It is tough to hide from email.
c) There is too much freedom.
_______ decisions concern the allocation and utilization of resources.
a) Operational
b) Managerial
c) Strategic
d) Practical
b) Managerial
Google Docs & Spreadsheets require users to install Google applications in order to run them on their client computers.
a) True
b) False
b) False
Employees of multinational organizations who work in different time zones will likely find _______ communication to be more effective.
a) Parallel
b) Asynchronous
c) Synchronous
d) Sequential
b) Asynchronous
Which of the following is one reason why discussion forums are better than emails in asynchronous communication?
a) It is less intrusive than email
b) It requires no application to be installed
c) It is easier to hide from the email
d) It is harder for the discussion to get off track
d) It is harder for the discussion to get off track
When multiple users are contributing and changing documents, schedules, task lists, assignments, and so forth, one user’s work might interfere with that of another. Also, it is important to know who made what changes, when , and why. Which aspect of collaboration is being discussed here.
a) Feedback process
b) Workflow control
c) Content Management
d) Communication system
c) Content Management