MIS 180 Chapter 8

What are integrations?
Connections that separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems
What is EIntegration?
The use of the Internet to provide customers with the ability to gain personalized information by queuing corporate databases and their information sources
What is application integration?
the integration of a company’s existing management information systems
What is Data integration?
the integration of data from multiple sources, which provides a unified view of all data
What is a forward integration?
Information entered into a given system and sends it automatically to all downstream systems and processes
What is backward integration?
The integration of data from multiple sources, which provides a unified view of all data
What are the systems of a backward and forward integration system in order?
Sales system, order entry system, order fulfillment system, billing system
What system stems to connect to all the other systems of a forward and backward integration system?
Customer information system
What is an enterprise system?
Provides enterpisewide support and data access for a firm’s operations and business processes
What is the purpose of an enterprise system?
Manage customer information across the enterprise, letting one view everything your customer has experienced from sales to support.
What is an enterprise application integration (EAI)?
Connects the plans, methods, and tools aimed at integration separate enterprise systems.
What is a legacy system?
A current or existing system that will become the base for upgrading or integrating with a new system.
What is middleware?
Several different types of software that sit between and provide connectivity for two or more software applications.
What is enterprise application integration (EAI) middleware?
Takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications together reducing the time needed to integrate applications from multiple vendors
What is a supply chain?
Consists of all parties involved, directly or indirectly, in obtaining raw materials or a product highlights the five basic supply chain activities a company undertakes to manufacture and distribute products
What is supply chain management (SCM)?
The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
What are the three main business processes?
Materials flow from suppliers and their upstream suppliers at all levels, materials are transformed into semifinished and finished products–the organization’s own production processes, products are distributed to customers and their downstream customers at all levels
What are the impacts on Porter’s Five Forces Model?
Decrease the power of its buyers, Increase its suppliers power, Increase buyers’ switching costs to reduce the threat of substitute products or services, create entry barriers to reduce the threat of new entrants, increase efficiencies while seeking a competitive advantage through cost leadership
What is a supply chain visibility?
The ability to view all areas up and down the supply chain in real time.
What is a supply chain planning systems?
Advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory
What is supply chain execution systems?
Ensure supply chain cohesion by automating the different activities of the supply chain
What is electronic data interchange?
A standard format for the electronic exchange of information between supply chain participants
What is a bullwhip effect?
When distorted product-demand information ripples from one partner to the next throughout the supply chain
What is a demand planning system?
Generates demand forecasts using statistical tools and forecasting techniques, so companies can respond faster and more effectively to consumer demands through supply chain enhancements
What is back order?
An unfilled customer order for a product that is out of stock
What is inventory cycle time?
The time it takes to manufacture a product and deliver it to the retailer
What is customer-order cycle time?
The agreed upon time between the purchase of a product and the delivery of the product
What is inventory turnover?
The frequency of inventory replacement
What are some fast-growing SCM components?
Collaborative demand planning, collaborative engineering, selling chain management, supply chain event management
What is collaborative demand planning?
reduces inventory investments, while improving customer satisfaction
What is Collaborative engineering?
Reduces product development costs
What is selling chain management?
Automates order processes from initial customer inquiry to final product delivery
What is supply chain event management?
Increases real-time information sharing among supply chain partners focusing on reducing response time to unexpected events