Managing Information Systems Chapter 1

Business Intelligence (BI)
provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace.
Computer Literacy
skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools and technologies.
consists of raw facts and is a component of an information system.
A collection of all relevant data organized in a series of integrated files.
Five Forces Model
analyzes an organization, its position in the marketplace, and how information systems could be used to make it more competitive. The five forces include buyer power, supplier power, threat of substitute products or services, threat of new entrants, and rivalry among existing competitors.
consists of facts that have been analyzed by the process component and is an output of an information system.
Information Literacy
understanding the role of information in generating and using business intelligence.
Information Technologies
support information systems and use the Internet, computer networks, database systems, POS systems, and radiofrequency- identification (RFID) tags.
Management Information System (MIS)
An organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes.
component of an information system generates the most useful type of information for decision making, including transaction-processing reports and models for decision analysis.
Transaction-Processing System (TPS)
focus on data collection and processing; the major reason for using them is cost reduction.