Management Principles – Ch 11 Operations Management and Planning

Operations Managers
managers that are responsible for the activities involved in producing the goods or services for a company
Operating System
all of the processes and activities needed to produce goods/services
Continuous-flow Systems
operating systems that function all the time, regardless of customer orders
Intermittent-flow Systems
operating systems that operate only when an order needs to be filled
Computer-Aided Design (CAD)
designing products with the help of computers
Computer-Aided Engineering (CAE)
using computers to analyze the performance of products under different conditions
Computer-Aided Manufacturing (CAM)
manufacturing products by using computers to provide instructions to equipment and robots
Computer-Integrated Manufacturing (CIM)
using computers to design, engineer, and manufacture products
Process Selection
the selection of an operating system
Site Selection
the process of selecting a location for a business
Facilities Layout
the process of planning the physical arrangement of a facility
Materials-Handling System
the network that receives, stores, and moves materials between processing points within a factory
Job Design
a description of the work an individual or group of individuals is supposed to perform
Skill Variety
the number of different skills a worker needs to perform a job
Task Identity
the degree to which a job allows a worker to complete an entire task rather than just part of the task
Task Significance
the level of impact (importance) that a job has on the whole organization
Autonomy
the independence workers have to make decisions about how to perform their jobs
Feedback
the extent to which managers let workers know how they are performing
Resource Allocation
the allocation of people, money, materials, and equipment to meet the operating system requirement.
Activity Scheduling
creating a detailed schedule of production