The transmission of information and meaning from one party to another through the user of shared symbols.
A process in which information flows in only one direction – from the sender to the receiver, with no feedback loop.
A process in which information flows in two directions – the receiver provides feedback, and the sender is receptive to the feedback.
The process of receiving and interpreting information
The process of withholding, ignoring, or distorting information
A mobile office in which people can work anywhere as long as they have the tools to communicate with customers and colleagues
The degree to which a communication channel conveys information.
Process by which a person states what he or she believes the other person is saying
Information that flows from higher to lower levels in the organization’s hierarchy.
Dialogue with a goal of helping another be more effective and achieve his or her full potential on the job.
Practice of sharing with employees at all levels of the organization vital information previously meant for management’s eyes only.
Information that flows from the lower to higher levels in the organization’s hierarchy
Information moving between people on the same hierarchical level.
Informal communication network
Organization in which there are no barriers to information flow