LL Bean

BBS
Bike Boat Ski Store
Beanery
cafeteria for corporate offices; at Casco Street
campus
BeanPoll
our survey of employees about working here
MFG or BMF (or “Brunswick”)
Brunswick Manufacturing
Career site
our website for jobs, llbeancareers.com
CERF
Capital Expenditure Request form
CHAP
tool to plan for merchandise assortment for
L.L.Bean stores
CIV
Corporate Inventory System: front end sales
CRC
Casco Receiving Center- retail distribution
center, part of the Casco Street campus
CSOC
Casco Street Office Center (2nd level of CRC) –
catalog/design/logistics/Beanery cafeteria
CSR
Customer Service Rep
CSS
Corporate Sales System: used by the Direct to
Business group
D2B or DTB
Direct to Business: channel selling large
quantities of items to corporations, small businesses,
colleges, clubs and organizations; offers customized
services for some items, such as Embroidery or monogramming.
Day Hikers/Extra Milers
Peak program, non-operational
employees work a number of shifts in an operational area
DCMS
Distribution Center Management System:
fulfillment Inventory system
Direct Channel
catalog, phone, web (how customers
shop with us)
EOC
Employee Outdoor Club FES: Front End system
used by retail and customer service
Executive Team
The leadership team of President and
senior vice presidents
Flagship
our Freeport Main Street store
Internet
the world wide web
Intranet
our L.L.Bean-only web, for corporate/
department information, and the daily intranet news
Lewiston
Manufacturing for Bean Boot bottoms
LOW
Lack of work
M2M
Mind to Market
MSDS
Material Safety Data Sheet manufacturer’s
information on the safe use, handling and potential
hazards of a product. (Assists with the proper response
in an emergency.)
Northport
Portland Contact Center
OAP
Outdoor Advantage Program: our VISA credit card
rewards program
ODS
Outdoor Discovery Schools; supports Retail’s
‘Learn Try Buy Enjoy’ initiative with courses, trips and
tours at stores
OFC
Fulfillment center
“Peak”
the business period between Thanksgiving
and Christmas
PPF
Pre Pack Fulfillment (in OFC, formerly Portland
pallet) – mostly furniture (large items)
PSS
Product support services for our phone customers
Shop Vue
payroll time management/attendance system
SI
Strategic Initiative
Tomax
retail POS system
VPP
Voluntary Protection Program (a voluntary
program of recognition by OSHA as a safe workplace)