Jeffrey Miller FAU Intro to Hospitality Exam 2

Atmosphere in a restaurant creates an immediate conscious effect on guests
True
The restaurant concept needs to fit the location
True
A successful restaurant will try to keep rent/lease cost between 5-8% of gross sales
True
Factors that need to be addressed for a restaurant to be successful would include market, location, menu planning, and ambeince
True
The target market and concept generally do enter a decision as to what the menu price range is for a restaurant
True
The first state to pass a statute pertaining to truth in menu was Washington
True
One of the favorite restaurants of the instructor of this course is Rain Forest Cafe
FALSE
Many food experts believe that the menu may be the most important ingredient to a restaurant’s success
True
In most states, a restaurant needs a liquor license to serve liquor, beer and wine
True
Over the last decade, non-alcoholic beverages have continued to increase in popularity
True
Starbucks is company owned & not franchised, while McDonalds and DD are.
True
A trend in hotel management has been to offer sports bars for guests and the general public. This trend has been successful
True
The legislation that governs the sale of alcoholic beverages, in most states, is called dram shop legislation
True
Microbreweries have continued to increase in number and popularity over the last several years and their growth has caused many of the major breweries to oppose changes to statutes that allow them to be created
True
Hawaiin is the only airline that serves free meals in coach
True
The following would typically be included in the term “managed services”: Colleges, Universities, Healthcare Facilities and the Military
True
According to class discussion, the U.S. military is a very small component of managed services
FALSE
Self-operators have less than 20% share of the Business and Industry managed services
True
Fort Lauderdale airports have the highest car rental rates in the country
True
Enterprise holds the largest car rental company in the world
True
Hertz is the second largest car company in the U.S.
True
The National Parks Service is part of the U.S. department of Interior
True
Statue of Liberty, Federal Monuments in DC and Golden Gate Park are policed by the U.S. Park Police
True
Knotts Berry Farm is the first theme park in the U.S. & still sells fruits and vegetables
True
The Norway exhibit at Epcot is being redesigned in part to feature scenes from the movie Frozen
True
The National Aquarium is location in Baltimore, Maryland
True
In the early 1900’s, Hershey Park was originally built as a park for Hershey employees
True
Fort McHenry is now a historic and National Park
True
The National Zoo is in Connecticut Washington, DC
True
Freedom trail is a walking tour of Boston Massachusetts
True
Katherine Lee Bates wrote America the Beautiful
True