Info 461

The EDP Era
Began in the 1960s when large organizations first purchased a centralized Mainframe or minicomputer
The Micro Era
Began in the early 1980s with the personal computer
The Network Era
Began in the 1990s when many organizations sought to regain control of the IT department and hired a Chief Data Processing Officer
The Globalization era
Began after Y2K with the combination of technology and political barriers flattening the world so that people and organizations can work with almost anyone in any place at any time
The desire to fund a project should be based upon
The value the completed project will provide to an organization
According to the CHAOS studies, IT projects
PRoject success in improving ecause of better project management tools and processes, smaller projects, and improved communication
The top factors to project success as reported by the CHOAS studies focus on
User involvement and executive support
According to the CHAOS studies, which of the following factors tend to be most prevalent for challenged or failed projects
Lack of user input and incomplete requirements
The Value-Drive Approach focuses on
Providing value to the organization
The Socio-Technical Approach focuses on
Using technology to meets the needs of the business
The benefits, described in the text, of using a project management approach to developing information systems include all of the following except
Improved communication and status reports leads giving the developers the ability to manage expectations of stakeholds
The following statements about knowledge management (KM) are true except
KM is a well defined body of knowledge with an established theoretical base
A value-driven approach to project management means
Measuring project success in terms of the value the project brings to the organization and not only in terms of meeting the project schedule and budget
A project is
Is a temporary endeavor undertaken to accomplish a unique product, service, or result
The triple constraint relationship that the text discusses refers to
Scope, schedule, and budgets
The project manager is
responsible for ensuring that all management and technical processes are in place and carried out
The project sponsor is
The client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction
The technical expert is
Provides the technical solution to the organizational problem and may include systems analysts, network specialists, or programmers
The subject matter expert is
The user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project
_____ can arise from the estimation process or the stability of the project team
Internal risks
Extreme Project Management (XPM)
Takes a holistic view of planning and managing projects that accepts that requirements often change and that people and innovation are vital to the projects success
The following are PMBOK knowledge areas except
Project Research Management
The project management body of knowledge
Is a generally accepted set of principles and practices for project management
Project Integration Management
Focuses on coordinating the project plan’s development, execution, and control of changes
Project Scope Management
Provides assurance that the project’s work is defined accurately and completed as planned
Project time management
Includes identifying the project phases and activities and estimating, sequencing, and assigning resources
Project Cost Management
assures that the project budget is developed and completed as approved
Project Quality Management
focuses on planning, developing, and managing the quality environment
Project human resource management
Focuses on creating and developing the project team
Project Communications management
Entails providing timely and accurate information about the project to stakeholders
Project risk Management
Focuses on identifying and responding appropriately to risks that can impact the project
Project Procurement Management
Is concerned with acquiring project resources that are outside the organization
An Information Technology Project Methodology (ITPM)
is a strategic-level plan for managing and controlling IT projects
Scope and schedule are examples of
Project Management objectives
Planning, executing, and controlling are examples of
Project management process groups
The first stage of the IT project methodology focuses on
Defining the overall goal of the project
The project charter is key deliverable from _____ and addresses, along with other questions, ________
Phase 2, how much wil the project cost
The _______ gives authority to the project manager to begin carrying out the processes and tasks associated with the systems development life cycle
Project charter
____ provides all the tactical details concerning who will carry out the work and when it will be accomplished
Project Plan
The IT project management foundation includes all of the following except
PM methodologies
which of the following statements about the business case is NOT true:
A business case provides a project budget
The business case is the key deliverable for
Phase 1
Which of the following was NOT given as a reason for recruiting a core team to develop the business case?/
early identification of project team
______ focuses on carrying out the project plan to deliver the IT product and managing the project to achieve the goal
Execute and control (phase 3)
Verification of all project deliverable occurs during
Close project (phase 4)
The overall goal and measures of project success is
Project MOV
The ______ infrastructure supports and manages the project within the organization
Organizational
The _____ infrastructure supports the project in terms of the environment and team itself
Project
The _____ infrastructure provides the hardware and software tools to support the project team
Technical
All of following are steps in developing the project MOV except
Identify the available organizational resources
A project that increased market share would impact the _____ area of an organization
Strategic
A project that provided customers better products and services would impact the _____ area of an organization
Customer
A project that increased profits would impact the ______ area of an organization
Financial
A project that improved operational effectiveness would impact the _______ area of an organization
Operational
A project that provided cleaner air would impact the ______ area of an organization
Social
Payback Method Formula
Initial Investment / Periodic Cash Flow
Evaluating the feasibility of an alternative in terms of the funds and resources available to support a project for the organization is a measure of ______.
Economic feasibility
Determining whether employees will be able to adapt to the planned change
Organizational Feasibility
Determining whether the proposed solution will work within the software architecture is a measure of ______.
Technical Feasibility
Evaluating the feasibility of an alternative in terms of the funds and resources available to support a project for the organization is a measure of ______.
Economic Feasibility
Which of the following is NOT a perspective from the Balanced scorecard Approach?
Organizational Value Perspective
The text cites all of the following as reasons supporting the selection of an IT project except
The project is doable and worth doing
ROI
(gain from investment – cost of investment) / cost of investment
The Projectls charter and project plan represents
A tactical plan
The project charter and project plan concentrate on which of the following PMBOK areas?
Project Integration Management
____ help initiate, plan, execute, monitor and control, and close a project
Project management processes
The project management process groups are
Initiating, Planning, Executing, Controlling, and Closing
All of the following are true concerning change controls except
Change controls must: determine whether an accepted change has been implemented
Initiating process
signal the beginning of the project or phase
Planning processes
Supports planning of the entire project and each individual phase
Executing processes
focus on integrating people and resources to carry out the planned activities
Monitoring and controlling processes
Allows for managing and measuring progress toward the project’s MOV and scope, schedule, budget, and quality objectives
Closing processes
Formally accepts the project’s product, service, or end result so the project or phase can be brought to an orderly close
Product-oriented processes will define all of the sub-phases and deliverable associated with the ____ project management life cycle phase
Execute and control
All of the followign are iterative systems development methods except
Extreme programming
The _____ model stresses a sequential and logcial flow of software development activities
Waterfall
The _____ model is commonly used for large government systems and by companies that develop shrink-wrap or commercial software packages
Waterfall
The ______ model attempts to compress the analysis, design, build, and test activities of the SDLC into a series of short iterations or development cycles
Rapid Application Development (RAD)
The _____ model is where the suer and developer work closely together to develop a partially or fully functional system as soon as possible
Rapid Application Development (RAD)
The _____ model breaks up a software project into a number of mini-projects that address one or more major risks until all the risks have been addressed
Spiral
With ________, the system is transferred to the users in a series versions called relases
Extreme programming
Things that must go right in order for the poject plan to be compeleted are called
Phases
The documenting and archiving of all project documents and evaluating the project in terms of MOV is the definition of
Administrative closure
The project charter
and the project plan should be developed together
The _____ serves as the agreement and contracts between the project sponsor and the project team including such items as the project MOV, infrastructure, and project plan details
Project charter
Within the Project Charter, _____ defines the work to be completed
Statement of work
Within the project charter, _______ focuses on the knowledge areas, processes, and controls, that will support the project and are separate sub plans or strategies
Project administration
A communication plan, a quality management plan, and change management plan are all associated wit which part of the project charter?
Project administration
The _____ outlines how the project’s status or progress will be reported to stakeholders
Communications plan
The _____ describes how changes to the project’s scope will be submitted, logged, and reviewed
Scope Management Plan
The _______ details how quality planning, assurance, and control will be supported throughout the project life cycle
Quality Management Plan
The _____ will specify how the project’s product will be integrated into the organizational environment
Change management plan
The _____ will identify the process for staff acquisition and team development
Human Resource Plan
The significant even at the conclusion of each phase is called _____
Milestone
The business case, project plan, source code, or product are all examples of
Deliverables
According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that focuses on creating a staffing management plan that identifies and documents the reporting relationships as well as each team member’s role, responsibility, and required skills is
Develop Human Resources Plan
According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that confirms that specific human resources will be available to work on the project is
Acquire Project Team
According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that focuses on the processes to improve the competencies of the project team, their interactions, and the overall team environment is
Develop Project Team
According to the PMBOK, there are four processes associated with Project Human Resources Management. The process that ensures the tracking of the project team’s performance, providing feedback, resolving interpersonal issues, and managing organizational change is:
Manage Project Team
High level of integration, improved communication, increased project focus, higher potential for conflict, and poorer response time are advantages and disadvantages of
The Matrix Organization
6. Increased flexibility, breadth and depth of knowledge and experience, and less duplication are advantages of:
The Formal Organization
7. Problems determining authority and responsibility, poor response time, and poor integration are disadvantages of:
The Formal Organization
8. _____ organizes resources to perform specialized tasks or activities in order to attain the goals of the organization.
The Functional Organization
9. Project isolation, duplication of effort, and projectitis are disadvantages of:
The Project-Based Organization
10. Clear authority and responsibility, improved communication, and a high level of integration are advantages of:
The Project-Based Organization
1. . _____ supports projects as the dominant form of business with each treated as a separate and independent unit within the organization.
The Project-Based Organization
12. _____ integrates areas and resources throughout the organization.
The Matrix Organization
13. High level of integration, improved communication, and increased project focus are advantages of:
The Matrix Organization
14. Higher potential for conflict and poor response time are disadvantages of:
The Matrix Organization
15. *Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
The Matrix Organization
16. Unity of command violations are most often associated with:
The Matrix Organization
17. The more traditional organizational form best describes:
The Functional Organization
18. The structure that reveals most clearly how individuals in an organization relate is the:
The Informal Organization
19. *The most complex organizational structure is the:
The Matrix Organization
20. Which of the following attributes is least important for successful project managers:
Ability to learn new technical skills
21. Radical teams are most likely to:
Get to the root of the matter
22. The phases of a learning cycle include all of the following except:
Assess risk
23. The attributes commonly used in a stakeholder analysis include:
All of the above
1. Which of the following processes of Scope Management Process centers on defining and documenting the stakeholders’ needs to properly manage expectations?
Collect Requirements
2. Which of the following processes of Scope Management Process defines what work will and will not be included in the project?
Define Scope
3. Which of the following processes of Scope Management Process decomposes or divides the major project deliverables into smaller and more manageable components?
Create Work Breakdown Structure
4. Which of the following processes of Scope Management Process provides confirmation and formal acceptance that the project’s scope is accurate, complete, and supports the project’s goal?
Verify Scope
5. Which of the following processes of Scope Management Process ensuring that controls are in place to manage proposed scope changes once the project’s scope is accepted?
Control Scope
6. The _____ is a narrative description of the product, service, or Information System.
Statement of Work
7. What defines what will be, and will not be, part of the project work completed by the project team?
Scope Boundary
8. Which of the following items is not included in the Deliverable Definition Table ?
Work Performed By
9. *All of the following are included in the Project Scope except:
deliverable structure chart
10. _____defines all project-oriented deliverables to be provided by the project team.
Deliverable definition table
11. _____helps to define detail work packages that will be used to estimate the project schedule and budget.
deliverable structure chart
12. A Data Flow Diagram:
Is useful for refining the scope boundary and defining what the system must do.
13. The concept of actors is an integral part of:
Use case diagram
14. The _____ helps to identify the main functions or features of the system and the different users or external systems that interact with the system
Use case diagram
15. The term scope creep is best described as:
increasing featurism
16. Continuously agreeing to project changes is an example of: scope leap
scope leap
17. Changes in the scope boundary are handled through a _____.
Change Control
18. All change requests are recorded in _____.
Change control log
19. Which of the following is a product-oriented scope definition tool?
Context level data flow diagram