IBM Test

A task has been developed which upgrades the corporate VPN client to the latest version. The administrator is required to Take Action on this task while giving end users the option of whether or not they would like to install this version. How is this accomplished?

A. Offer tab of the Take Action dialog
B. Messages tab of the Take Action dialog
C. Pre-Action tab of the Take Action dialog
D. Notification tab of the Take Action dialog

B. Messages tab of the Take Action dialog
An operator would like to take an action on all endpoints connected to a specific relay. Which targeting mechanism should an operator select in order to efficiently target systems by relay?

A. target by analysis
B. enter device names
C. dynamically target by property
D. select endpoints from the computer list

C. dynamically target by property
Patch Management for AIX has various methods for obtaining updated files. Which native AIX method can IBM Endpoint Manager integrate with?
A. AIX Download plug-in
B. AIX Download Cacher
C. Yellowdog Update Manager (YUM)
D. Network Installation Management (NIM)
D. Network Installation Management (NIM)
How is a manual group defined?
A. A Fixlet group that is created by an operator.
B. A computer group whose members are static.
C. A Fixlet group that can only contain Windows patches.
D. A computer group that can only be used to deploy Windows patches.
B. A computer group whose members are static.
A non-master operator has rights to create custom content and to access all the sites in the deployment. She creates a baseline to deploy a variety of software packages to newly imaged workstations. This baseline becomes relevant when a custom client setting is new_workstation = true. She tests the baseline on two freshly imaged machines that have the custom client setting and everything works fine. She tells her team the baseline is ready to go. but members of her team report they cannot use the baseline. The master operator can see the baseline but cannot deploy it. What is wrong?

A. Baselines are not used for software deployment.
B. Custom client setting are IBM Endpoint Manager user-specific.
C. She forgot to publish the baseline in a custom site where it can be shared.
D. Only the person with custom content rights can deploy the content they create.

B. Custom client setting are IBM Endpoint Manager user-specific.
When viewing the list of Fixlets and tasks, some are black and others are gray. What does this mean?

A. The black entries are required to be deployed to at least one computer, and the gray entries are optional.
B. The gray entries are required to be deployed to at least one computer, and the black entries are optional.
C. The gray entries are relevant to at least one computer, and the black entries are not relevant to any computers.
D. The black entries are relevant to at least one computer, and the gray entries are not relevant to any computers.

D. The black entries are relevant to at least one computer, and the gray entries are not relevant to any computers.
Which two statements best describes a retrieved property in IBM Endpoint Manager?

A. A valid property must contain string results.
B. A property consists of a definition and a result.
C. A property must reside in a non-master operator site.
D. A valid property must contain four or more different data formats at the same time.
E. A property is a system or configuration attribute reported by the client to the server.

A. A valid property must contain string results.
E. A property is a system or configuration attribute reported by the client to the server.
How is a default action turned into a policy within the Execution tab of the Take Action dialog?

A. remove all constraints
B. configure and enable all constraints
C. check the On failure, retry check box
D. the action name must be prefixed with Policy:

C. check the On failure, retry check box
While checking the state from a recently deployed action, a user notices that it is showing as 100% complete but still in an Open state why?

A. The action will remain open until closed.
B. The ends on value of the action has not been reached.
C. The action will remain open until closed by a master operator.
D. The last reporting client of the action has not sent the Close action command yet.

B. The ends on value of the action has not been reached.
While testing some custom content a user wants to restart the client on their Windows system to force the client to sync up. Which service should they restart?

A. BES Client
B. BES Agent
C. BES Plug-in
D. BES Endpoint

A. BES Client
Which content domain contains prototype and experimental content to be used at the user’s own risk?

A. BigFixLabs
B. Systems Lifecycle
C. Endpoint Protection
D. Security Configuration

A. BigFixLabs
An operator has a number of systems that report to the same relay that are no longer reporting to the IBM Endpoint Manager server. Which service should be checked on the relay to ensure that the relay is running?
A. BES Client
B. BES Relay
C. BES Gather
D. BES Root Server
A. BES Client
A user has recently deployed an action to a group of endpoints that she currently manages. Several of these machines are reporting Postponed in their Last Reported Status of the action. What does this mean?

A. The endpoint was restarted during action execution.
B. The action was sent while the client was gathering content.
C. The action was deferred by the end user of the target machine.
D. The clients received a command with higher priority which delayed the user’s action.

C. The action was deferred by the end user of the target machine.
Which console location allows a search for all Fixlets and tasks containing the name Upgrade?

A. List Panel
B. Domain Panel
C. Console Toolbar
D. Work Area Toolbar

A. List Panel
An operator in the Testing group has temporarily locked a managed computer so that it will not be affected by ongoing testing. She is now ready to unlock the computer and finds the computer in the Computers node of the All Content domain. How would she unlock the computer?

A. Right-click the computer and select Unlock Computer from the Context menu.
B. Right-click the computer, select Edit Computer Settings, and change the value of the
_BESCIient_LockingStatus setting to 0.
C. Select the computer in the computer list to display the details in the work area and then click the Unlock button in the work area.
D. Right-click the computer, select Edit Computer Settings, and clear the check box beside the Locked option in the Edit Computer Settings dialog.

D. Right-click the computer, select Edit Computer Settings, and clear the check box beside the Locked option in the Edit Computer Settings dialog.
A retrieved property is configured to return data on every report. How often will each relevant endpoint return results for the property?

A. every hour
B. every heartbeat
C. whenever the client is restarted
D. whenever the value changes on the endpoint

D. whenever the value changes on the endpoint
Which statement is true regarding a Fixlet?

A. A Fixlet is a template that does not have success criteria.
B. A Fixlet is a template that contains the binaries for patching an endpoint.
C. A Fixlet is a template containing only an action script that can make a change to an endpoint or its client settings.
D. A Fixlet is a template containing applicability relevance and an action script used to correct issues on an endpoint such as installing a patch.

D. A Fixlet is a template containing applicability relevance and an action script used to correct issues on an endpoint such as installing a patch.
How can a non-master operator view all the results in the IBM Endpoint Manager console for an analysis that was globally activated?

A. All Content domain > Analyses node, select the analysis in the list pane, and select the results tab in the work area.
B. Analyses domain > All Content node, select the content in the list pane, and select the computers tab in the work area.
C. All Content domain > Computers node, select each computer individually, and view the Summary tab for each computer.
D. BigFix Management domain > Computers node, select each computer individually, and view the Summary tab for each computer.

A. All Content domain > Analyses node, select the analysis in the list pane, and select the results tab in the work area.
How is an automatic group defined?

A. A computer group whose members are set by membership relevance.
B. A computer group that can only be defined by IBM and is in an external site.
C. A computer group that contains actions for all IBM Endpoint Manager computers.
D. A computer group that is automatically generated when using the Windows Patch wizard.

A. A computer group whose members are set by membership relevance.
What is an action state for a Fixlet and not a task?

A. Fixed
B. Waiting
C. Not Relevant
D. Pending Download

A. Fixed
When adding a Fixlet or task to a baseline, which option is used automatically as the action?

A. Action 1
B. Quick Action
C. Default Action
D. No action is used automatically.

C. Default Action
An analysis has no visible Results tab in the workspace. What action would make the results tab visible?

A. Activate the analysis.
B. Deactivate the analysis.
C. Subscribe the analysis to the All Content site.
D. Change the analysis applicability relevance to True.

A. Activate the analysis.
What does an earlier deployed action with a current state of Open indicate?

A. The action has been opened by the client running on the target endpoints.
B. The action is still running on relevant machines. It remains open until the completion state is 100%.
C. The action is currently being edited by another operator and will remain open until the action has been saved.
D. The action is active and will run on any endpoint that is relevant. It remains open until its expiration date elapses, or an operator stops it.

D. The action is active and will run on any endpoint that is relevant. It remains open until its expiration date elapses, or an operator stops it.
How can the Change Management group determine how many Windows 7 systems will be updated at each site for a particular patch?

A. From the Patch Vulnerability Dashboard, select the desired patch, then filter with the By OS then By Relay.
B. Select the patch, use the Applicable Computers tab with the Retrieved Properties, and group By OS then By Relay.
C. From the Computers list view, use the Search filter to find all Windows 7 systems, then use the Applicable Fixlets and Tasks, and use the Retrieved Properties to filter By Relay.
D. From the IBM Endpoint Manager Infrastructure domain, use the Sites and Locations
dashboard, drill down to the specific site to list all relevant Fixlets and tasks, and select the particular patch.`

B. Select the patch, use the Applicable Computers tab with the Retrieved Properties, and group By OS then By Relay.
A Windows baseline containing 100 updates to 1000 computers was just deployed. After one day many of the targeted computers are reporting their status as Pending Restart. What does this message indicate?

A. The system was locked when the action was deployed.
B. The user rebooted the system while the baseline was executing.
C. System administrators need to log in to each system and reboot it.
D. At least one of the updates deployed in the baseline requires a reboot.

D. At least one of the updates deployed in the baseline requires a reboot.
Which three attributes are required in order to define an analysis property?

A. Update Size
B. Property Type
C. Property Name
D. Property Author
E. Report Frequency
F. Property Definition

C. Property Name
E. Report Frequency
F. Property Definition
For Linux installations of the IBM Endpoint Manager (IEM) server, management of the
infrastructure is performed through which component(s)?

A. IEM console for iOS or Android
B. IEM console on a Linux platform
C. IEM console on a Windows platform
D. IEM console on Windows and Linux platforms

C. IEM console on a Windows platform
A single endpoint is returning for an analysis property. 425 other endpoints returned a numeric result for the same analysis property. The computer returning for this property is returning meaningful results for other analyses. What may be the cause of the error result on one computer?

A. The endpoint is offline and shows as gray in the console.
B. The relevance did not have an error handling mechanism for the computer.
C. The endpoint has not received the analysis content and has not yet returned a result.
D. The endpoint returned a result of 0 which could not be interpreted by the IBM Endpoint Manager server.

B. The relevance did not have an error handling mechanism for the computer.
A user has 10 new Windows server computers that she wants to add to the existing Windows servers manual computer group. How can she add the new servers to this group?

A. Tools > Add Computers to Manual Computer Group
B. select all of the new Windows Server computers, right-click, and select View as Group
C. view the Windows Servers computer group and click the button Add Computers to Group
D. select all of the new Windows Server computers, right-click, and select Add To Manual Group

D. select all of the new Windows Server computers, right-click, and select Add To Manual Group
Which content domain contains content related to Antivirus. DLP. Device Management, and Self Network Quarantine?

A. Systems Lifecycle
B. Endpoint Protection
C. Security Configuration
D. Mobile Device Management

B. Endpoint Protection
This error message is displayed in the IBM Endpoint Manager (IEM) console: Class
NoSuchActionlD. and prompts to exit without saving or to ignore. Which action should be taken?
A. Exit without saving: then reboot the computer.
B. Ignore; continue working as this is a minor warning.
C. Exit without saving; then uninstall and reinstall the IEM console.
D. Ignore; use the Clear Cache button in the File > Preferences dialog then restart the IEM console.
D. Ignore; use the Clear Cache button in the File > Preferences dialog then restart the IEM console.
Targets have reported a failed status for an action. How can the Action ID be obtained so it can be used while searching the IBM Endpoint Manager (IEM) client logs?
A. Right-click the action in the IEM console and select Show Action ID.
B. On the target endpoint. look for the most recent Action file within the BES client directory.
C. In the IEM console, click on the Summary tab of the deployed action and view the Details section.
D. In the Details tab for the Fixlet/Task locate the Fixlet/Task ID. The Action ID is the same as the FixletfTasklD.
C. In the IEM console, click on the Summary tab of the deployed action and view the Details section.
A software installation task has been developed which requires the target endpoint to be restarted upon action completion. The administrator is required to notify the end users of the pending reboot and provide the opportunity to delay the reboot for four hours. Which Take Action tab accomplishes this?

A. Offer
B. Execution
C. Messages
D. Post Action

D. Post Action
A user has recently deployed an action to a group of endpoints that she currently manages. All of these machines are reporting Locked in their Last Reported Status of the action. What does this mean?
A. No one is currently logged into the computer
B. The action constraints have been locked by another operator.
C. The endpoint manager client is locked and cannot run the action.
D. The user no longer has the right to manage this group of machines
C. The endpoint manager client is locked and cannot run the action.
An operator has an existing baseline that she needs to modify, and she has rights to create custom content. In the baseline she wants to modify, a number of updates have been superseded. How does she remove them?
A. Rights to create custom content do not provide the rights to modify custom content.
B. Select the baseline to update, right-click on it. select Edit and click the Remove Superseded Fixlet button.
C. Select the baseline to update, right-click on it. select Edit, and remove the updates in question by clicking on the red X.
D. Contact the master operator because they are the only console operators with the correct privileges to perform this task.
C. Select the baseline to update, right-click on it. select Edit, and remove the updates in question by clicking on the red X.
The Audit group has requested a summary report of all critical patches for Windows systems in the environment. Which feature is available in the IBM Endpoint Manager console to provide this information from the Patches for Windows site?
A. Patch Overview Dashboard in the Patch Management domain and filter on the Patches for Windows.
B. List OS Patches Dashboard in the Patch Compliance domain and filter on the Patches for Windows.
C. List Critical Patches Dashboard in the Patch Management domain and filter on the Patches for Windows.
D. Critical Vulnerabilities Dashboard in the Patch Compliance domain and filter on the Patches for Windows.
A. Patch Overview Dashboard in the Patch Management domain and filter on the Patches for Windows.
When does a Fixlet become applicable to a computer?
A. When all relevance statements for the Fixlet are true. (Not true for 9.2)
B. When all relevance statements for the Fixlet are false.
C. When at least one relevance statement for the Fixlet is true.
D. When the computer is subscribed to the site that contains the Fixlet.
A. When all relevance statements for the Fixlet are true. (Not true for 9.2)
How can an existing computer group be deleted?
A. Tools > Remove Computer Group
B. drag the computer group to the Trash
C. Right-click on the existing computer group and select Remove
D. Computers > By Group, right click on the existing computer group and select Remove
C. Right-click on the existing computer group and select Remove
Which statement describes analysis applicability relevance?
A. Relevance that generates a list of Fixlet results.
B. Relevance that casts the results of each analysis property as a specific data type.
C. Relevance that determines which endpoints will be subscribed to the analysis site.
D. Relevance that determines which endpoints are eligible to return results for the analysis.
D. Relevance that determines which endpoints are eligible to return results for the analysis.
Which Windows system folder are the client logs located in below the BESCIient folder?
A. BESLogs
B. _BESDataactionsite
C. __GlobalactionsiteLogs
D. _BESData_GlobalLogs
D. _BESData_GlobalLogs
A simple script requires a one-time deployment against an operator’s managed endpoints. Without creating a Fixlet or task, how would the operator take action in the IBM Endpoint Manager console?
A. click Tools > Single Action
B. Click Tools > Take Custom Action
C. double-click an action taken previously and edit the Action Script
D. right-click on the computers being targeted and select Take Action
B. Click Tools > Take Custom Action
Besides Internet Explorer on the Windows platform, what is two other third party browsers supported within Updates for Windows Applications?
A. Safari D
B. Opera
C. Netscape
D. Mozilla Firefox
E. Google Chrome
B. Opera
D. Mozilla Firefox
After taking action on a Fixlet to a target group of servers that all report to the same relay, an operator notices that one of the servers is grayed out in the IBM Endpoint Manager console and has not reported in over eight hours. After receiving a ping response from that server, what should be verified next?
A. The FillDB service is running on the endpoint.
B. The BES client service is running on the endpoint.
C. The BES gather service on the endpoint is running.
D. The client heartbeat setting has been disabled on the endpoint.
B. The BES client service is running on the endpoint.
A non-master operator has permission to create content in a custom site called Patch
Remediation. In which two sites can the operator create a new analysis?
A. All Content site
B. BES Support site
C. Master Action site
D. Patch Remediation site
E. Non-master Operator’s site
B. BES Support site
D. Patch Remediation site
A new Windows computer is added to the environment but it is not being displayed in the IBM Endpoint Manager console. What can be done to see this new computer in the console?
A. Wait for the Refresh Computers Interval to be reached (default 15 minutes).
B. Remotely connect to the new system and restart the BESAgent – Notification service.
C. Click the Refresh Console button to reload the local cache from the BESEnterprise database.
D. Run the BES console – Refresh BES clients task against the system requiring the data to be synchronized.
C. Click the Refresh Console button to reload the local cache from the BESEnterprise database.
An administrator is required to Take Action from a custom Fixlet which is not showing any relevant machines. After inspecting the Fixlet the administrator has discovered that the group of endpoints that he manages were excluded in the Fixlet relevance statement. What can be done to bypass this?
A. Take Action Execution tab. select …ignore action relevance and force execution.
B. Take Action Target tab. click on Enter Device Names, and type in the names of the target endpoints.
C. Take Action Target tab. click on Dynamically Target by Property, choose Computer Groups, and select the group under management.
D. Take Action Applicability tab, select …the following relevance clause evaluates true, and alter the existing relevance to include the group of managed machines.
D. Take Action Applicability tab, select …the following relevance clause evaluates true, and alter the existing relevance to include the group of managed machines.
When Send Refresh is sent to a computer (or group of computers) using the IBM Endpoint Manager (IEM) console, how does the endpoint respond?
A. The client evaluates new content and sends applicability responses back to the IEM server.
B. The client sends a heartbeat back to the IEM server and returns the results of all client settings and properties.
C. The client on the endpoint immediately resets its evaluation cycle and begins evaluating content in the evaluation cycle again.
D. The client sends a heartbeat to the IEM server. It then sends the results of any cached information to the IEM server. The client then flushes any cached information and begins evaluating all content.
D. The client sends a heartbeat to the IEM server. It then sends the results of any cached information to the IEM server. The client then flushes any cached information and begins evaluating all content.
Which console location allows a search for all actions containing the name Upgrade?
A. List Panel
B. Domain Panel
C. Console Toolbar
D. Work Area Toolbar
A. List Panel
Which option in the Tools menu creates a computer group with dynamic membership?
A. Create New Static Computer Group
B. Create New Manual Computer Group
C. Create New Dynamic Computer Group
D. Create New Automatic Computer Group
D. Create New Automatic Computer Group
Which frequency period would potentially return the most number of results per endpoint?
A. Every report
B. Once per day
C. Every four hours
D. Every other hour
B. Once per day
From the Target tab on the Take Action dialog, how would a console user target a group of machines belonging to a specific OU in Active Directory?
A. Select Enter OU Names and type the names in the active directory dialog box.
B. Select Active Directory Membership and choose the OU from the navigation list.
C. Select LDAP Membership, chooses By Active Directory, and chooses the OU from the navigation list
D. Select Dynamically Target by Property, choose By Active Directory, and choose the OU from the navigation list.
D. Select Dynamically Target by Property, choose By Active Directory, and choose the OU from the navigation list.
A computer has not reported in for over an hour and is grayed out in the IBM Endpoint Manager (IEM) console. Which option in the IEM console forces the client to report back in assuming the operator has no remote access to the endpoint?
A. Send Refresh
B. Send Client Reset
C. Clear Console Cache
D. Restart the Client Service
A. Send Refresh
Which option is best suited for applying an operating system patch with the IBM Endpoint Manager (IEM) console?
A. Run a wizard
B. Take action on a task
C. Take action on a Fixlet
D. Run the IEM Configuration dashboard
C. Take action on a Fixlet
Which right-click option allows an IBM Endpoint Manager user to immediately deploy a Fixlet or task?
A. Deploy
B. Take Default Action
C. Add to Existing Baseline
D. Add to New Action Group
B. Take Default Action
There is an existing computer group which contains all computers with an IP address that starts with 10.160.22. This computer group must be updated so that it will automatically include computers whose IP addresses start with 10.160.23. Which method should be used?
A. Edit the name of the computer group.
B. Edit the relevance of the existing computer group.
C. Manually edit the membership of the existing computer group.
D. Run the Computer Group Membership wizard and add the new subnet.
B. Edit the relevance of the existing computer group.
A user realizes after rebooting his Mac that the IBM Endpoint Manager (IEM) daemon has not started. Which daemon should the user start?
A. IEM Client
B. BES Client
C. BES Agent
D. BES Plug-in
C. BES Agent
Where in the IBM Endpoint Manager console can an operator find a custom analysis property definition?
A. All Content domain > Analyses node, select the analysis in the list pane, and view the details tab in the work area.
B. BES Support domain > Computers node, select the analysis in the list pane, and select the definitions tab in the work area.
C. All Content domain > Computers node, select the computer from the list pane, and select the analysis result on the Summary tab.
D. BES Support domain > Analyses node, select the computer from the list pane, and the definition will be next to the returned result.
A. All Content domain > Analyses node, select the analysis in the list pane, and view the details tab in the work area.
A new Fixlet was created in the site XYZ-Site, but after saving the Fixlet it is not seen in the site. Why?
A. The Hide New Content option is enabled, so the Fixlet is hidden until it is more than 24 hours old.
B. The Show New Content button is disabled, so the new Fixlet is not displayed until it is more than 24 hours old.
C. The Hide Non-Relevant Content button is enabled, and since this is a new Fixlet there are no relevant systems making the Fixlet non-relevant.
D. The Show Non-Relevant Content button is disabled, and since this is a new Fixlet there are no relevant systems making the Fixlet non-relevant.
D. The Show Non-Relevant Content button is disabled, and since this is a new Fixlet there are no relevant systems making the Fixlet non-relevant.
Which three conditions must be met for an endpoint to return results for an analysis?
A. The analysis must be activated.
B. The applicability relevance must evaluate to True.
C. A master operator must first activate the analysis.
D. The endpoint must be in the domain containing the analysis.
E. The endpoint must be subscribed to the site containing the analysis.
F. The analysis property definitions must be the same as the applicability relevance.
A. The analysis must be activated.
D. The endpoint must be in the domain containing the analysis.
E. The endpoint must be subscribed to the site containing the analysis.
While troubleshooting an issue with a managed endpoint, an operator wants to temporarily prevent actions from being executed on the endpoint. How would the operator accomplish this?
A. Right-click the computer objects and selects Pause Actions from the Context menu.
B. Right-click the computer objects and selects Revoke Certificate from the Context menu.
C. Temporarily move the computer object to the Unmanaged Assets node in the console.
D. Take action on the BES Client Setting Lock Computer task and target the desired endpoint.
B. Right-click the computer objects and selects Revoke Certificate from the Context menu.
An administrator is required to take action on a Fixlet within a small maintenance window. What should be selected to permit the clients to download these components before the scheduled action time?
A. On the Execution tab of the Take Action dialog, check the Stagger Download Time to Reduce Network Load box.
B. On the Applicability tab of the Take Action dialog, check the Stagger Download Time to Reduce Network Load box.
C. On the Execution tab of the Take Action dialog, check the Start Client Downloads Before Constraints are Satisfied box.
D. On the Applicability tab of the Take Action dialog, check the Start Client Downloads Before Constraints are Satisfied box.
C. On the Execution tab of the Take Action dialog, check the Start Client Downloads Before Constraints are Satisfied box.
Which content domain contains content related to virtualization platform management, using the automation engine, and middleware content?
A. Server Automation
B. Systems Lifecycle
C. Security Configuration
D. Mobile Device Management
A. Server Automation
A master operator created a retrieved property. The property will belong to which site?
A. Audit Action Site
B. Master Action Site
C. Operator Action Site
D. Non-Master Action Site
B. Master Action Site
A retrieved property is configured to return results for relevant endpoints once every 24 hours. The last property result for a specific endpoint was six hours ago. The configuration has changed so the next time the result is returned; it will be different than the result from six hours ago. When will the endpoint return an updated result?
A. As soon as the client loop has completed.
B. In approximately 18 hours, if the endpoint is online.
C. There will not be a new result until the retrieved property has been deactivated and reactivated.
D. Immediately; a change in property value will cause the endpoint to upload a new result to the server.
A. As soon as the client loop has completed.
Which tab within the Deployed Action window provides the overall current result status after an action is taken on a Fixlet?
A. Status
B. Targets
C. Summary
D. Computers
C. Summary
Which tab of the Take Action dialog box allows for notification to end users when an action is running-on targeted endpoints?
A. Offer
B. Messages
C. Pre-Action
D. Notification
B. Messages
A new patch from Microsoft has been made available, and the security group has requested a list of vulnerable systems. How can a list of systems efficiently be retrieved from the IBM Endpoint Manager (IEM) console?
A. Review the Windows Vulnerability analysis to provide a detailed list of applicable computers.
B. In the Computers list select each computer and record the systems that are relevant to the patch.
C. In the Fixlets and Tasks list select the Fixlet/Task, go to the Applicable Computers tab. And record the systems that are relevant to the patch.
D. In the Vulnerable Systems list, select the Fixlet/Task, go to the Applicable Computers tab. And record the systems that are relevant to the patch.
C. In the Fixlets and Tasks list select the Fixlet/Task, go to the Applicable Computers tab. And record the systems that are relevant to the patch.
Which content domain contains content related to the updating of operating systems and specific applications?
A. Server Automation
B. Endpoint Protection
C. Patch Management
D. BigFix Management
C. Patch Management
A non-master operator has rights to create custom content. His manager wants him to create a baseline to deploy this month’s Windows patches. In the IBM Endpoint Manager (IEM) console he sees that there are 457 relevant Windows patches. What is the most efficient way to find only the relevant patches for the current month?
A. Search for the month and year using the Live Search feature in the I EM console.
B. Go through the list of 457 patches, find the relevant patches, right-click on them and select Add to Baseline.
C. From the IEM console locate the By Source Release Date node and select the current month’s relevant Windows patches.
D. Go to Tools > Create New Baseline, use the Fixlet search feature, and specify the month and year in the drop-down boxes.
C. From the IEM console locate the By Source Release Date node and select the current month’s relevant Windows patches.
A user has recently deployed an action to a group of endpoints she currently manages. Several of these machines are reporting Constrained in their Last Reported Status of the action. What does this mean?
A. The action was not given enough time to run on the endpoint before it expired.
B. The downloads within the action are too large for the client cache. The cache size must be increased.
C. Scheduling criteria has been set in the Execution tab of the Take Action Dialog which has not been met
D. The endpoint was shut down during execution and is waiting for the machine to send a heart beat to the server.
C. Scheduling criteria has been set in the Execution tab of the Take Action Dialog which has not been met
Which two statements are true regarding an IBM Endpoint Manager relay?
A. It passes content to the endpoints.
B. It collects responses from the endpoints.
C. It can only be installed on a Windows system.
D. It requires a local database (MS SQL or IBM DB2).
E. It serves as a filter to restrict data passing to an endpoint.
A. It passes content to the endpoints.
B. It collects responses from the endpoints.
What is a good use case for implementing a new retrieved property?
A. The new property will only be used for a one time report.
B. The new property is a duplicate of an existing retrieved property.
C. The new property will work for a few endpoints subscribed to a custom site.
D. The new property can be used as a long term targeting method for upcoming actions.
D. The new property can be used as a long term targeting method for upcoming actions.
What are two required attributes to create a named analysis?
A. Property Size
B. Property Definition
C. Number of Results
D. Reporting Frequency
E. Computer IDs of Targeted Clients
B. Property Definition
D. Reporting Frequency
How can a custom Fixlet are created which locks the constraints and makes other operators unable to alter them?
A. On the Properties tab of the Create Fixlet dialog, lock the action constraints beforehand.
B. On the Actions tab of the Create Fixlet dialog, click on the Include Action settings locks.
C. On the Relevance tab of the Create Fixlet dialog, click on the Pre-define Action constraints.
D. On the Actions tab of the Create Fixlet dialog, select Lock Constraints from the Script Type dropdown.
B. On the Actions tab of the Create Fixlet dialog, click on the Include Action settings locks.
A non-master operator has rights to create custom content. His manager wants him to create a baseline to deploy updates to Adobe Reader and Oracle Java. How can this be done?
A. Baselines may not be used for application updates.
B. Right-click on the required update and select Add to New Baseline.
C. Use the Software Deployment wizard to specify the baseline and select the updates.
D. Use the Fixlet Debugger to compute the shal and size value. Manually create a baseline action script with these values.
B. Right-click on the required update and select Add to New Baseline.
How is a computer added to a manual group?
A. Use the Manual Group wizard.
B. Select the computer from the list view then right-click and select Add to Manual Group.
C. Settings in the IBM Endpoint Manager (IEM) console that is specific for each operator.
D. As a computer is added to the IEM environment, it will be added to a manually created group.
B. Select the computer from the list view then right-click and select Add to Manual Group.
A new analysis has just been activated. None of the endpoints have returned a result yet. What will the property report as a value before an endpoint returns its result?
A.
B.
C.
D.
C.
The IBM Endpoint Manager (IEM) console was left running on a workstation, the IEM server was restarted, and the data presented in the IEM console is showing incorrectly. What can be done to correct this issue?
A. Reboot the workstation.
B. Restart the IEM console.
C. Refresh the IEM console.
D. Clear the cache and restart the IEM console.
D. Clear the cache and restart the IEM console.
An operator who can create custom content has been given access to a variety of sites including Patches for Windows (English) and Windows QA, a custom site for testing patches. Four months ago she created a baseline that included 130 updates and published it into the Windows QA site.
She needs to deploy this baseline to 100 computers that recently came online. She notices that many of the Windows patches in the baseline are out of date because she see the message: Source Fixlet differs. What does the operator need to do to correct this issue?
A. Recreate the entire baseline from scratch.
B. Use the Sync All Components button in the baseline.
C. Split the patches into two baselines; a baseline cannot be created that has 130 Fixlets.
D. Remove the Fixlets from the baseline that have the message – Source Fixlet differs; they have been discontinued by Microsoft.
B. Use the Sync All Components button in the baseline.
Which statement is true about actions in IBM Endpoint Manager (IEM)?
A. Only a master operator can delete an action.
B. An action can only be deleted when its state is expired.
C. Deleted actions will be removed from the IEM console but will remain in the database.
D. An action cannot be deleted from within the IEM console due to audit trail requirements.
C. Deleted actions will be removed from the IEM console but will remain in the database.
When does a Fixlet become not applicable to a computer?
A. When all relevance statements for the Fixlet are true.
B. When only one relevance statement for the Fixlet is true.
C. When at least one relevance statement for the Fixlet is false.
D. When the computer is subscribed to the site that contains the Fixlet.
C. When at least one relevance statement for the Fixlet is false.
When troubleshooting a target endpoint, what does it mean when Winsock errors are found in the client log?
A. The BES client service has stopped.
B. The ICMP protocol has been blocked.
C. Port 443 has been blocked by the Windows firewall.
D. An error occurred when the BES client attempted to create a network connection.
D. An error occurred when the BES client attempted to create a network connection.
Which statement is true regarding a task?
A. A task is a template that does not have success criteria.
B. A task is a template that contains the binaries for configuring an endpoint.
C. A task is a template containing only Relevance that can make a change to an endpoint or its client settings.
D. A task is a template containing Applicability Relevance and an action script used to correct issues on an endpoint such as performing configuration changes.
D. A task is a template containing Applicability Relevance and an action script used to correct issues on an endpoint such as performing configuration changes.
What is a benefit of a manual group over an automatic group?
A. Automatic groups are only visible to the user who created them.
B. Automatic groups can only be used for patching operating systems.
C. Manual groups can be used as a target for actions: automatic groups cannot.
D. Manual groups only contain systems that are added to them, guaranteeing a system is not targeted by accident.
D. Manual groups only contain systems that are added to them, guaranteeing a system is not targeted by accident.
What is the purpose of the Refresh Console button in the IBM Endpoint Manager (IEM) console?
A. To ensure the IEM console version is current.
B. To reload the console data from the local cache.
C. To reload the local cache data from the BES Enterprise database.
D. To send UDP broadcast messages to IEM agents and send a report back to the relay.
B. To reload the console data from the local cache.
An IBM Endpoint Manager {IEM) client has been installed onto an endpoint. It does not appear in the I EM console after many hours. Which message in the client log file confirms that the client is unable to connect to the I EM server?
A. Restart Needed
B. Entering service loop
C. SetupListener success
D. RegisterOnce: GetURL failed
D. RegisterOnce: GetURL failed
The Audit group has requested a summary report of all critical patches for the environment. Which feature is available in the IBM Endpoint Manager (IEM) console to provide this information?
A. Patch Overview Dashboard in the Patch Management domain
B. List OS Patches Dashboard in the Patch Compliance domain
C. List Critical Patches Dashboard in the Patch Management domain
D. Critical Vulnerabilities Dashboard in the Patch Compliance domain
A. Patch Overview Dashboard in the Patch Management domain
Which statement is true when IBM releases a Fixlet for a patch?
A. IBM includes the binaries with Fixlet content.
B. IBM determines the Source Severity for the Fixlet.
C. IBM tests the vendors patch for validity before publishing the Fixlet.
D. IBM ensures that the Fixlet will run as designed within IBM Endpoint Manager but does not certify the patch contents.
C. IBM tests the vendors patch for validity before publishing the Fixlet.
What is the first required step to make an unmanaged computer an IBM Endpoint Manager (IEM) relay?
A. The IEM client must be installed on the computer.
B. A console operator must add the computer to the relay’s computer group.
C. The task Install IBM Endpoint Manager Relay must be run on the computer.
D. The IEM server must be configured to accept incoming connections from new relays.
A. The IEM client must be installed on the computer.
What are the three valid action states?
A. Error
B. Open
C. Closed
D. Expired
E. Running
F. Stopped
B. Open
D. Expired
F. Stopped
Which two Adobe products are supported by IBM Endpoint Manager Patching?
A. Adobe Reader
B. Adobe Photoshop
C. Adobe After Effects
D. Adobe Flash Player
E. Adobe Dream Weaver
A. Adobe Reader
D. Adobe Flash Player
Where can detail Action Information on a per target basis be viewed in the IBM Endpoint Manager console?
A. Select the computer and navigate to the Action History tab.
B. Right-click on the action and select View Detailed Information.
C. Right-click on a computer and select View Detailed Action Information.
D. Click on the Computers tab within the action and double-click on the target endpoint.
D. Click on the Computers tab within the action and double-click on the target endpoint.
What does an earlier deployed action with a current state of Expired indicate?
A. The action has run on the client for greater than 10 minutes and will be stopped.
B. The source Fixlet of the action has been changed and needs to be synchronized.
C. The action was run outside of the current maintenance window and will be delayed.
D. The action has reached the Ends on value and will no longer be executed on the targets.
D. The action has reached the Ends on value and will no longer be executed on the targets.
An operator just received an analysis in .bes format and would like to test the content. How can the analysis be imported into the IBM Endpoint Manager (IEM) console for testing?
A. Only Fixlets and tasks can be imported into I EM, not analyses.
B. In the I EM console select the Analyses node, right-click and select Import. The analysis will be activated automatically when it is imported.
C. Double-click the .bes file, select the appropriate Site and Domain, and click OK to save. The analysis will be activated automatically when it is imported.
D. In the I EM console, All Content Domain, Fixlets and Tasks node: right-click the .bes files to import. The analysis will be activated automatically when it is imported.
C. Double-click the .bes file, select the appropriate Site and Domain, and click OK to save. The analysis will be activated automatically when it is imported.