Health Information Management Technology: An Applied Approach

Performance
The execution of an activity/pattern of behavior or
the application of inherent/learned capabilities to complete a process according to prescribed specifications or standards
How is performance measured
By performance indicators-financial and productivity indicators
Performance Improvement (PI)
A process involving personnel in planning and executing a continuous flow of improvements to provide quality healthcare that meets/exceeds expectations
The term PI is used interchangeably with
Continuous Quality Improvement- (CQI) and Total Quality Management-(TQM)
Performance monitoring is:
data driven