Essentials of Contemporary Management 5th Ed (CHAPTER 2)

Agreeableness
the tendency to get along well with other people
Attitude
A collection of feelings and beliefs
Attraction-selection-attrition (ASA) framework
A model that explains how personality may influence organizational culture
Conscientiousness
The tendency to be careful, scrupulous, and persevering
Emotional Intelligence
The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people
Emotions
Intense, relatively short-lived feelings
External Locus of Control
The tendency to locate responsibility for one’s fate in outside forces and to believe that one’s own behavior has little impact on outcomes
Extraversion
The tendency to experience positive emotions and moods and to feel good about oneself and the rest of the world
Instrumental Value
A mode of conduct that an individual seeks to follow
Internal Locus of Control
The tendency to locate responsibility for one’s fate within oneself
Job Satisfaction
The collection of feelings and beliefs that managers have about their current jobs
Mood
A feeling or state of mind
Need for Achievement
The extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence
Need for Affiliation
The extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along
Need for Power
The extent to which an individual desires to control or influence others
Negative Affectivity
The tendency to experience negative emotions and moods, to feel distressed, and to be critical of oneself and others
Norms
Unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization
Openness to Experience
The tendency to be original, have broad interests, be open to a wide range of stimuli, be daring, and take risks
Organizational Citizenship Behaviors (OCBs)
Behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage
Organizational Commitment
The collection of feelings and beliefs that managers have about their organization as a whole
Organizational Culture
The shared set of beliefs, expectations, values, norms, and work routines that influence the ways in which individuals, groups, and teams interact with one another and cooperate to achieve organizational goals
Organizational Socialization
The process by which newcomers learn an organization’s values and norms and acquire the work behaviors necessary to perform jobs effectively
Personality Traits
Enduring tendencies to feel, think, and act in certain ways
Self-esteem
The degree to which individuals feel good about themselves and their capabilities
Terminal Value
A lifelong goal or objective that an individual seeks to achieve
Value System
The terminal and instrumental values that are guiding principles in an individual’s life