In order from beginning to end, the major steps in the SDLC are
systems analysis/planning; systems design; building the system; testing; and implementation.
All of the following are basic functionality provided by Web servers except:
a shopping cart.
All of the following are basic information requirements for a product database except:
customer ID numbers.
Apache Web server software works with Linux and Unix operating systems
Prior to the development of e-commerce, Web sites primarily delivered static HTML pages.
Which system functionality must your Web site have in order to be able to personalize or customize a product for a client?
customer on site tracking and an ad server
Which of the following details the actual hardware components to be used in a system?
When developing an e-commerce presence, it is important to understand that the business must drive technology decisions, not the reverse.
Advantages of dynamic page generation include all of the following except:
client-side execution of programming.
Which of the following types of e-commerce presence is best suited for creating an ongoing conversation with one’s customers?
Which of the following are the two main components of a systems design?
logical design and physical design
All of the following might be part of a Web site’s middle-tier layer except:
legacy corporate applications
All of the following are basic functionality provided by e-commerce merchant server software except:
Using prebuilt templates is typically one of the most expensive choices when building an e-commerce site.
What are the two most important management challenges in building a successful e-commerce presence?
developing a clear understanding of business objectives and knowing how to choose the right technology to achieve those objectives
The Web server software used has a significant impact on how a Web site’s Web pages look on a user’s computer.
The annual maintenance cost for a Web site is typically much lower than its development cost.
The process of comparing a Web site with that of its competitors in terms of response speed, quality of layout, and design is known as:
Which of the following typically includes a data flow diagram to describe the flow of information for an e-commerce site?
refers to the ability to ensure that e-commerce participants do not deny their online actions
refers to the ability to identify the person or entity with whom you are dealing on the internet
refers to the ability to ensure that an e-commerce site continues to function as intended
refers to the ability to ensure that messages and data are only available to those authorized to view them
Which of the following is an example of an integrity violation of e-commerce security?
An unauthorized person intercepts an online communication and changes its contents.
The overall rate of online credit card fraud is ________ of all online card transactions.
less than 1%
Which of the following is the leading cause of data breaches?
Zeus is an example of which of the following:
Rustock is an example of which of the following
Malware that comes with a downloaded file that a user requests is called a:
Drive By Download
Automatically redirecting a Web link to a different address is an example of which of the following:
FREAK is an example of which of the following
Which of the following was designed to cripple Iranian nuclear centrifuges
Exploit kits are often rented or sold as a commercial product.
Vishing attacks exploit SMS messages
ShellShock is an example of a software vulnerability.
Next generation firewalls provide all of the following except:
the ability to automatically update applications with security patches
All the following statements about symmetric key cryptography are true except:
symmetric key cryptography is computationally slower
All of the following statements about PKI are true except:
PKI guarantees that the verifying computer of the merchant is secure
Which of the following dimensions of e-commerce security is not provided for by encryption?
Proxy servers are also known as:
Dual home systems
A ________ is hardware or software that acts as a filter to prevent unwanted packets from entering a network.
Which of the following is not an example of an access control?
A fingerprint scan is an example of which of the following
The easiest and least expensive way to prevent threats to system integrity is to install anti-virus software.
SLS/TLS cannot provide irrefutability.
What is the first step in developing an e-commerce security plan?
Perform a risk assessment
All of the following statements about Apple Pay are true except which of the following?
Apple Pay is available for both iPhone 5s and iPhone 6s
PayPal is an example of what type of payment system?
online stored value payment system
PCI-DSS is a standard established by which of the following?
the credit card industry
Which of the following is a set of short-range wireless technologies used to share information among devices within about two inches of each other?
PayPal is the most popular alternative payment method in the United States.
Apple Pay uses near field communication (NFC) chips.
Digital cash is legal tender that is instantly convertible into other forms of value without the intermediation of any third parties.
There is a finite number of Bitcoins that can be created.
Which of the following is not one of the main stages of the online purchasing process?
In modeling online consumer behavior, the concept of “consumer skills” refers to the:
knowledge consumers have about how to conduct online transactions.
Which of the following forms of online advertising is expected to grow the fastest between 2015 and 2019?
Which of the following is not one of the four main methods advertisers use to behaviorally target ads?
Which of the following is not true about search engine advertising?
Search engine advertising is the fastest growing type of online advertising.
Amazon’s Associates program is an example of which of the following?
Which of the following is the most important tool in establishing a relationship with the customer?
company Web site
All of the following are “traditional” online marketing tools except:
Creating multiple variations of information goods and selling these to different market segments at different prices is called:
Which of the following involves getting customers to pass along a company’s marketing message to friends, family, and colleagues?
Google’s AdSense is an example of which of the following?
Which of the following is an automated, auction-based method for matching demand and supply for online display ads?
Which of the following features of e-commerce technology has reduced the cost of delivering marketing messages and receiving feedback from users?
The richness made possible by e-commerce technologies does which of the following?
It allows video, audio, and text to be integrated into a single marketing message and consuming experience.
A Web beacon is:
a tiny graphics file embedded in an e-mail or Web page
A ________ is a repository of customer information that records all of the contacts that a customer has with a firm and generates a customer profile available to everyone in the firm with a need to know the customer
To answer a question such as “At what time of day does our company sell the most products?” you would use ________ data mining.
If you want to determine the size of your Web site’s audience, the metric you will use for the most accurate measurement will be:
Which of the following is not true about social marketing?
More than 50% of Twitter’s ad revenues are generated by desktop users.
Which of the following is the first step in the social marketing process?
Encouraging users to click a Like button is an example of which step in the social marketing process?
The ratio of impressions to fans is a measure of:
The number of people exposed to pins is a measure of which of the following?
Which of the following is not true about mobile marketing?
People use most of their mobile minutes while they are on the go
Which of the following statements is not true?
Google is the leading display ad site on mobile devices
According to a recent National Federation of Retailers survey, what percentage of tablet users plan to purchase anything with their tablets?
By 2015, spending on social marketing will be more than double the amount spent on mobile marketing.
In 2014, spending on mobile marketing was almost three times the amount spent on local online marketing.
Traditional desktop marketing has become the smallest part of all online marketing.
Visitors spend significantly more time on Facebook than any other social network site.
Brand pages on Facebook typically attract more visitors than a brand’s Web site.
Facebook’s AD functionality includes everyone’s public posts, Likes, photos, and interests, and makes them available to all users of Facebook, even those who are not friends.
Which of the following is currently a small part of the online marketing universe, but is expected to triple over the next five years?
location based mobile marketing