Companies using _____ e-commerce applications for purchase orders, invoices, and other operations report millions of dollars in savings by increasing transaction speed, reducing errors, and eliminating manual tasks.
Service and support are even more important in e-commerce than in traditional commerce because e-commerce companies _____.
do not have a physical location to help maintain current customers
E-commerce sites that use the _____ collect data on consumers and businesses and then sell this data to other companies for marketing purposes.
In a value chain, service involves _____.
activities to support customers after the sale of products
Any element of a Web page that is clicked counts as a _____ to a server.
A(n) _____ is an artificial intelligence application that can be used for Web marketing.
_____ is the first activity to be involved in a typical business-to-consumer (B2C) cycle.