Chapter 1 – Enterprise Systems for Management – Motiwalla 2nd

ERP systems help to increase the efficiency of the organization and worker productivity by providing a ________ for all corporate data, information, and knowledge.

network
platform
architecture
central repository
decentralized archive

central repository
In the tiered architecture, the ERP application is stored on the ________ tier.

presentation logic
business logic
middleware
data

business logic
A(n) ________ is defined as a series of tasks or activities grouped to achieve a business function or goal.

software design
system prototype
business process
information system

business process
ERP systems integrate a business’ processes across their:

system boundaries.
functional dependencies.
value chain.
sales activities.

value chain.
A(n) ________ is a dynamic sub-organization that can be created and eliminated depending on need.

strategic group
Business Unit
department
matrix group
IT group

Business Unit
A(n) ________ system is an integrated information system that supports all the functions of the enterprise in real-time.

Silo
ERP
Decentralized
Management
None of these

ERP
An ERP architecture consists of both a physical architecture and a(n):

labor component.
system architecture.
database.
logical architecture.
system documentation.

logical architecture.
In the ERP systems, they must meet the organizational needs in todays’s competitive environment to be:

cross functional, dynamic, and siloed.
mono functional, dynamic and global.
cross functional, dynamic and global.
cross functional, static and global.

cross functional, dynamic and global.
ERP systems are ________ which means they can be accessed using a web client.

functional
cross-functional
real-time
integrated
web-enabled

web-enabled
ERP vendors embed ________ in their software.

components
data
protocols.
best practices
upgrades

best practices
An ERP system works on a(n) ________ database that allows various departments to share information and communicate with each other.

silo
ERP
single
archive
None of these

single
As opposed to ERP systems, e-Business systems are focused more on integrating ________ processes.

external
hardware
internal
software
None of these

external
Checking inventory is an example of a(n):

software function.
system function.
database.
business process.

business process.
QUESTION 14

During the 1960s and 1970s most organizations designed their systems in a ________ manner.

interrelated
cross-functional
componentized
silo
cohesive

silo
ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components.

interrelated
hardware
software
database
people

people